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Assistance request

Problems with your wheels?
We’re here to help.

Maybe you were involved in an accident that ruined your wheels, maybe your hubs need maintenance, or perhaps you need to change the decals.
 
If you think you need some assistance, please fill in the form below with your data and tell us about what happened.
 We will do our best to answer you as soon as possible.
 
We remind you that any assistance will be charged, except for structural manufacturing defects under warranty.

First off, tell us who you are

I am a:

Please fill in the form in all its parts

If you aren’t able to fill in the form, you can send us an email at service@ursus.it including your personal data, the wheel model, the description of the problem or damage incurred, the circumstances in which it has happened and one or more pictures attached.

Please fill in the form in all its parts

If you aren’t able to fill in the form, you can send us an email at service@ursus.it including your personal data, the wheel model, the description of the problem or damage incurred, the circumstances in which it has happened and one or more pictures attached.